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Generally, updates for Unity assets that you’ve purchased from the Unity Asset Store are free. Once you have bought our asset, you are eligible to receive regular updates provided by us at no additional cost. However, we might introduce major new features or significant improvements in an update that could come with an upgrade fee. In such cases, you would have the option to pay for the upgrade to access the new features.
We truly appreciate your interest in our products and services. While we strive to provide the best value for our customers, we currently do not offer discounts. Our pricing reflects the quality and dedication we put into creating each product, and we believe you'll find them to be worth every penny.
While we appreciate your interest, we do not offer support for Game Creator or Unity issues unless it is caused by our product. Our support is dedicated exclusively to our own assets. For any issues or questions regarding Game Creator, we recommend reaching out to the Game Creator or Unity team or check their official documentation and support channels.
Yes, we are excited to announce that we will be adding tutorials and solutions over time for both Game Creator and Unity using our products. These will include detailed written guides as well as video tutorials to help you get the most out of our assets. Our goal is to provide you with comprehensive resources, including step-by-step instructions, tips, and best practices, to enhance your experience.
Keep an eye on our website and support channels for new tutorials as they become available. Thank you for your continued support and happy creating!
We strive to ensure that all our customers are satisfied with their purchases. We do not offer refunds directly, as refund requests are now handled by Unity. If you would like to request a refund, please refer to Unity’s refund policy and submit your request through their official channels.
We understand that sometimes you may need a bit more help. If you didn’t find the answer you were looking for in our FAQs or resources, don’t worry. We’re here to assist you further.
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